Thank you for shopping with us. We want you to be completely satisfied with your purchase. please review our refund and return policy below.

Returns

• • Returns are accepted within 2days of receiving your order.
  • Items must be unused, unworn, and in their original condition with all original packaging, tags, certificates, and accessories included.
  • Proof of purchase or order confirmation is required for all returns.

Non-Returnable Items

The following items cannot be returned or refunded unless they arrive damaged or incorrect:

• • Custom-made or personalized jewelry
  •  Engraved items
  •  Earrings (for hygiene reasons)
  •  Gift cards
  • Clearance or final sale items

Once we receive and inspect your returned item, we will notify you of the status of your exchange If approved:

Original shipping charges are non-refundable unless the return is due to our error or a defective item.

Refunds

WE DO NOT DO REFUNDS

Exchanges

We only replace items if they are defective, damaged, or if you received the wrong product. Please contact us within 48 hours of delivery and include your order number and clear photos of the item.

Damaged or Incorrect Order

If your order arrives damaged or you receive the wrong item, please contact us within 48 hours of delivery. We will arrange a replacement at no additional cost.

Return Shipping

• • Customers are responsible for return shipping costs unless the item is defective, damaged, or sent incorrectly.
  • We recommend using a tracked shipping service, as we are not responsible for returns lost in transit.

How to Start a Return

To request a return, please contact our customer support team with:

• • Your order number
  • The reason for the return
  • Photos (if the item is damaged or incorrect)

Our team will provide return instructions and the appropriate return address.

Contact Us

If you have any questions about this policy, please contact our customer support team. We are happy to assist you.